Refund & Cancellation Policy

Last updated: 2026-09-29

Fahsilin (Urgyen Fahsilin Buddhist Association, hereinafter “we”) is a non-profit Nyingma Tibetan Buddhist association. The following policy applies to all online payments processed via our website (indharma.com).

1. General Principle

All payments received are used to support the Association’s dharma activities, master’s well-being, sangha operations and community welfare. Because pujas and dharma teachings begin from the moment of registration (through the master’s aspirational prayer and dedication), refund policies differ from ordinary commercial goods.

2. Refund by Payment Type

Payment type	Refund policy
Voluntary dāna / offering (功德金 / 供養金)	Non-refundable. Once received, the offering is immediately dedicated in the master’s prayers. Where a demonstrable payment error exists (e.g. duplicate charge, technical malfunction), we will refund the erroneous portion within 14 days.
Puja registration fee (法會報名費)	Cancellation by Fahsilin: full refund, or transfer to a future puja at your choice. Cancellation by participant, ≥3 days before puja: 80% refund (20% covers preparation of items already prepared in your name). Cancellation by participant, <3 days before puja: non-refundable, but the merit is still dedicated on your behalf. You may name a family member as beneficiary instead.
Course fee (課程費)	Before the first session: 90% refund (10% administrative fee). After the first session: non-refundable, but you may transfer the balance to a future session of the same course.
Consultation fee (法務服務：前世今生、紫微斗數、擇日等)	Cancelled ≥24 hours before appointment: 80% refund. Cancelled <24 hours before, or after the appointment: non-refundable.
Blessed items purchase (加持物 / 開光聖物)	Defective on arrival: full refund or replacement within 7 days upon return of the item. Otherwise: non-refundable once the item has been received and blessed for personal use.

3. How to Request a Refund

Please contact us with your transaction number, date, amount, and reason:

LINE Official Account: @ixf3156k
Email: s310056@gmail.com
Phone: +886-3-6672723 (weekdays 09:00–17:00 Taiwan time)

Approved refunds are processed within 7 business days to the original payment method. Bank processing may take an additional 3–7 days.

4. Non-Refundable Conditions

Once the puja / merit dedication has been carried out.
Payments made under the master’s explicit aspirational blessing (e.g., long-life offering, name-inscribed dedication).
Purchase of digital resources (e-books, online teaching recordings) once download link has been accessed.
Requests submitted more than 30 days after the transaction date.

5. Currency, Fees & Taxes

All refunds are issued in New Taiwan Dollars (TWD) at the original transaction amount. Third-party processing fees (from ECPay, credit-card gateway, LINE Pay etc., ~1.5%-3%) may be deducted from the refund amount at the discretion of Fahsilin, and will be clearly stated in the refund confirmation.

6. Dispute Resolution

If you are not satisfied with our handling of a refund request, you may:

Escalate the matter to the Association Board (contact via same channels above).
Contact the payment processor directly (ECPay: 02-2655-1775).
Refer the matter to the Consumers’ Foundation of the ROC (中華民國消費者文教基金會) if you are a Taiwan resident.

7. Policy Changes

We may revise this policy from time to time. The current version is always available at indharma.com/refund.php. Substantive changes will be effective 30 days after posting.

Note on the spirit of dāna: In Vajrayāna Buddhism, voluntary offerings (dāna) are traditionally not refunded, as merit is generated at the moment of offering. This policy exists to protect participants against genuine mistakes and to align with modern consumer-protection standards, without contradicting traditional dharma practice.

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